Crunch Fitness - Riverview

Crunch at Riverview has a great vibe. Once you enter, it energizes you to exceed your goal for the day. Staff is friendly, helpful and stays out of your way so you have your space. Coaches are available but nobody tries to sell you coaching lessons. Group lessons look awesome, although it's been a while since I participated in those classes. I'd never workout from home the way I'd at Crunch.

Hi Dylan, sorry to hear you feel this way about our gym. Just so you are aware, we require cancellations in person so that you can physically sign off on your cancellation and we can verify the identity of the person cancelling. This policy is clearly outlined in the membership agreement you signed when you joined so we’d suggest referring to this document for further information and clarification. If you have any further questions or concerns regarding our cancellation policy, please stop by the club or give us a call and we’ll be happy to assist you there! Thank you and have a great day. From the gym itself what a joke. To verify my identity??? Hmm how come my bank, credit cards, or any other service I use have the option to "verify" my identity online and cancel. And just because it's in writing doesn't mean it's any less scummy. You purposely create turmoil to cancel just so you can collect the bag. It's okay though I told my bank to stop authorizing charges because you most of "missed" or "lost" my letter to cancel too. Please please please don't sign up for this gym worse experience ever.

First and foremost I want to give a special shout out to all staff and trainers. To be more direct I want to say thank you to Mr Miles who’s Always making sure all the weights are put back in place for the next day. This man makes sure the gym is ready for the next day. I feel giving credit where credit is due is important. So thank you Mr Miles for been a great staff member. I love my home gym

I just signed up for this gym and I really like it so far. They had a special which waved some initial fees, so after all fees and taxes it works out to about $18 a month and and an annual fee of about $55. The total monthly subscription price after all fees and taxes works out to about $22 which is phenomenal for a gym this size. This gym has all types of cardio machines you can dream of, and dozens of different types of weight lifting and workout equipment. They also have a nice shower and spa area and a small cute relaxation area. Overall I rate this gym 5/5 for its incredible price, great selection of equipment and nice ambiance.

Hesitant to sign up but my BF talked me into it. It’s always so busy. It’s Tuesday at noon and all the leg presses are being used, all the bench presses are used, so I’m basically paying for a membership I can’t use because it’s so packed. I even went during what I thought was slow time but it’s not. The real time gym capacity on the app is never available. The mats they have for stretching are disgusting and old, they don’t have a rack for mats like my other gym had. The staff didn’t greet me, and when I asked about the cancellation policy they didn’t even ask why I wanted to cancel. I did like their group classes, but parking is always an issue. It’s always so loud I can’t even hear my own music through my headphones, even with noise cancelling on. If you don’t mind the crowds, it’s not a bad gym. I just can’t get on any machines that I need.

Do not give the Crunch Corp any of your business, especially for a personal trainer. It is insanely expensive, they are misleading about the price, and if you try to cancel, they start charging you again later. I made the mistake of canceling last November, then they started charging me again in January of this year, until I got an alert that this credit card I never use was maxed out. When I reached out to crunch to get a refund on these services I never received and was never made aware of, they refused to refund and instead offered "an equivalent number of training classes" 1,140 that I'm fighting to this day. Oh and the guy over the phone lied and said I needed to show up in person to cancel my membership.